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Cookie Policy

Last updated: August 19, 2025

What are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain functionality.

Necessary Cookies

Essential for the website to function properly. These cannot be disabled.

  • • Authentication and security
  • • Session management
  • • Load balancing
  • • CSRF protection
Analytics Cookies

Help us understand how visitors interact with our website.

  • • Page views and traffic sources
  • • User behavior patterns
  • • Performance metrics
  • • Error tracking
Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

  • • Ad personalization
  • • Conversion tracking
  • • Retargeting campaigns
  • • Social media integration
Functional Cookies

Enable enhanced functionality and personalization features.

  • • Language preferences
  • • Theme settings
  • • Form data retention
  • • Chat widget functionality
Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Google Analytics

Website analytics and performance tracking

Intercom

Customer support chat functionality

Stripe

Payment processing and fraud prevention

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Cookie Consent Banner

Use our cookie consent banner to customize your preferences when you first visit our site.

Browser Settings

Most browsers allow you to control cookies through their settings preferences.

Opt-out Links

Many third-party services provide direct opt-out mechanisms for their tracking cookies.

Questions About Cookies?

If you have questions about our use of cookies, please contact us at privacy@supportflow.com

For more information about our privacy practices, please read our Privacy Policy.